Privacy Policy
Updated Date: Oct 28, 2024, 12:00 AM
Welcome to Movvco (“Movvco”, “we”, “our”, or “us”). This Privacy Policy is designed to inform our clients, employees, contractors, partners, vendors, and visitors of the policies and procedures regarding the collection, use, and disclosure of personal data that we collect through our website, our marketing activities, employment processes, and during the execution of services provided by us globally, including in the United Arab Emirates (UAE), United States (USA), United Kingdom (UK), Canada, and India.
We respect your privacy and are committed to maintaining the confidentiality, integrity, and security of your personal information. This Privacy Policy is compliant with various international data protection laws, including but not limited to:
The General Data Protection Regulation (GDPR) of the European Union.
The Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) in the UAE.
India’s Information Technology Act, 2000 and rules made thereunder.
The California Consumer Privacy Act (CCPA), if applicable.
Any other jurisdiction-specific data protection laws applicable to the territories we operate in or collect data from.
1. About Movvco Marketing Agency
Movvco is a global digital marketing agency that provides online advertising, content creation, campaign management, lead generation, and digital media management services, with a core focus on the dental industry across international markets. Our services require the collection and processing of various categories of data, including personal and sensitive information.
Website: https://movvco.com
Email: support@movvco.com
2. Purpose of This Privacy Policy
This Privacy Policy aims to:
Explain what personal data we collect, how we collect it, and the reasons for collecting such data.
Explain how we use and protect personal data.
Inform you of your rights regarding your personal data.
Explain how we store, retain, and dispose of data.
Inform you of the procedures we follow in the event of a data breach.
Provide transparency on how data is shared with third parties, partners, and service providers.
3. Definitions
Personal Data: Any information that relates to an identified or identifiable individual. This includes names, identification numbers, location data, online identifiers, etc.
Processing: Any operation performed on personal data, whether automated or not, including collection, recording, organization, structuring, storage, retrieval, consultation, use, disclosure, dissemination, erasure, or destruction.
Data Subject: The individual whose data is being collected and processed.
Controller: Movvco, which determines the purposes and means of processing personal data.
Processor: A third party that processes data on behalf of Movvco.
4. Categories of Data We Collect
A. Employee, Contractor & Freelancer Data
Full name, nationality, gender, date of birth.
Contact details: email, phone number, permanent and present address.
Government-issued IDs (Passport, Aadhar, Driving License) for verification.
Resume, CV, portfolios.
Bank account details, payment wallet information (for salary and fees).
Emergency contact information.
Employment history and references.
Work-related communication logs, chats, call recordings (where necessary).
Attendance, performance metrics, task logs.
Health and safety information (where required).
B. Client Data
Company name, company registration/license number.
Authorized contact person’s name, designation, phone, email, and office address.
Marketing preferences, strategies, campaign requirements.
Business documents, contracts, service agreements.
Campaign-related data: ad account IDs, CRM data, pixel or tracking data, conversion tracking setup, reporting details.
C. Lead & Prospect Data (Collected on behalf of Clients)
Name, email, phone number.
Location data (city, state, country).
Treatment or service interest.
Any additional comments provided by the lead.
D. Website & Digital Service Users
IP address, browser type, device type, operating system.
Website usage patterns, page views, session times.
Cookies, pixels, and other tracking technology data.
Form submissions, inquiry details.
5. Methods of Data Collection
Directly from individuals when they submit information via forms, contracts, emails, calls, or messages.
From third-party job portals, freelance platforms, or recruitment agencies (for employee and contractor data).
Through client onboarding forms, CRM tools, or direct communications.
Through campaign tracking tools, ad platforms (Meta, Google), CRM systems.
From cookies, trackers, and pixels integrated into our websites, landing pages, and ads.
6. Legal Basis for Processing Data
Movvco processes personal data only when we have a legal basis to do so. These include:
Consent: When the data subject gives explicit, informed, and voluntary consent for the data to be collected and processed.
Contractual Necessity: When data processing is necessary for the performance of a contract to which the data subject is a party.
Legitimate Interests: For the legitimate interests pursued by Movvco, such as campaign management, lead generation, service delivery, employee administration, while ensuring the data subject’s rights and freedoms are not overridden.
Legal Obligation: When data processing is necessary to comply with legal obligations imposed by applicable laws.
Vital Interests: In cases where processing is necessary to protect the vital interests of the data subject or another natural person.
7. Use of Data
Managing employee, contractor, and freelancer relations including payments, performance tracking, and communication.
Delivering marketing services, running campaigns, managing advertising platforms.
Managing client accounts, communication, invoicing, and reporting.
Managing lead data on behalf of clients and enabling them to follow up for their services.
Improving our website, services, and communications.
Ensuring legal compliance, preventing fraud, and ensuring security.
8. Data Sharing and Third Parties
Movvco may share data with:
Ad platforms: Meta (Facebook, Instagram), Google Ads, etc.
CRM systems, marketing automation tools (GoHighLevel, HubSpot, Pipedrive).
Cloud storage providers (Google Drive, Dropbox Business, Zoho).
Payment gateways and payroll processors.
Government authorities, courts, or regulatory bodies when legally required.
All third parties processing data on our behalf are bound by strict Data Processing Agreements ensuring confidentiality, data protection, and lawful processing.
9. Cross-Border Data Transfers
As we operate internationally, your data may be processed outside your country of residence, including but not limited to India, UAE, USA, UK, and Canada. Movvco ensures:
Adequate data protection measures are in place.
Usage of Standard Contractual Clauses (SCCs) where applicable.
Data encryption during transfer.
Verification that the recipient country has adequate data protection laws.
10. Data Security Measures
Movvco employs stringent security practices, including but not limited to:
End-to-end encryption for data transmission and storage.
Regular security audits and vulnerability assessments.
Access control with role-based permissions.
Use of VPNs, firewalls, and anti-malware tools.
Employee and contractor training on data protection.
Multi-factor authentication for access to sensitive platforms.
11. Data Retention Periods
Employee and contractor data: Retained for the duration of the employment or contract term + 12 months, unless legally required to retain longer.
Client data: Retained for the duration of service + 24 months for legal and record-keeping purposes.
Lead data: Retained for a maximum of 12 months unless instructed otherwise by the client or restricted by local laws.
Website visitor data (cookies, analytics): Retained for 12-24 months.
12. Data Subject Rights
You have the following rights, subject to applicable laws:
Right to Access: Obtain confirmation and access to your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your data.
Right to Restrict Processing: Limit the way we use your data.
Right to Data Portability: Obtain and reuse your data across services.
Right to Object: Object to the processing of your data for certain purposes.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please email support@movvco.com. We will respond within 30 days.
13. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience, for analytics, marketing, and retargeting purposes.
You can manage your cookie preferences through your browser settings.
Cookies may include:
Session cookies.
Persistent cookies.
Third-party cookies (Meta Pixel, Google Analytics, etc.).
14. Data Breach Notification
In the event of a data breach:
We will notify affected data subjects within 72 hours where legally required.
We will take immediate steps to contain the breach and mitigate damage.
We will notify appropriate authorities as per legal requirements.
15. Updates to This Policy
Movvco reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on our website with the effective date.
We recommend reviewing this policy periodically.
16. Contact Information
For any questions, concerns, or to exercise your data rights, contact us at:
Email: support@movvco.com
Website: https://movvco.com