Terms & Conditions
Last Updated: May 16, 2025, 12:00 AM
1. Acceptance of Terms
Welcome to Movvco (“Movvco”, “we”, “us”, “our”), a full-service digital marketing agency that specializes in providing online marketing services including but not limited to advertising, campaign management, social media marketing, lead generation, creative production, and consulting services (collectively referred to as the “Services”).
These Terms & Conditions (“Agreement”) govern your access to, and use of, all our services, websites, platforms, and any associated software, including movvco.com (“Website”), whether as a visitor, client, partner, or any user.
By engaging with Movvco, whether through direct contractual agreement, website use, emails, calls, social media, or any other channel, you agree to be legally bound by these Terms and Conditions, along with our Privacy Policy and Cookie Notice.
If you do not agree to these Terms, please refrain from using our services or website.
2. Definitions
“Client”: Any individual, company, business, or organization that enters into an agreement or uses services provided by Movvco.
“User”: Any visitor to our website or platforms.
“Content”: All material provided by Movvco, including images, videos, ad creatives, campaign data, scripts, reports, documents, and strategies.
“Third Parties”: Any vendors, platforms, or partners involved in service execution.
3. Eligibility
Clients must:
Be 18 years of age or older.
Be legally capable of entering binding contracts.
Provide accurate, current, and complete information.
Ensure all services comply with their local regulations.
4. Services Scope
Movvco provides, but is not limited to:
Paid ads management (Meta, Google, TikTok, Snapchat, etc.).
Lead generation campaigns.
Social media content creation and management.
Graphic design, video editing.
CRM and automation setup.
Marketing consulting.
Call center and receptionist services.
Web design and development (where applicable).
We reserve the right to add, modify, or discontinue services at any time.
5. Engagement Process
5.1. Proposal & Agreement
All services require written acceptance via email, contract, or digital signature.
Quoted fees are valid for a limited time and are subject to change.
5.2. Payment Terms
All payments are upfront unless otherwise agreed.
All fees are exclusive of taxes, government levies, or VAT, which are payable by the client.
5.3. Refund Policy
All payments made to Movvco are non-refundable unless agreed in writing.
No refunds will be provided for partial services or campaign underperformance due to client-side limitations.
6. Client Obligations
Provide necessary access to ad accounts, social media, CRM systems, and other platforms.
Provide accurate business information.
Approve campaigns, creatives, or content in a timely manner.
Ensure your business complies with relevant advertising laws.
Movvco will not be responsible for failures due to client delays, omissions, or regulatory breaches.
7. Intellectual Property (IP) Rights
7.1. Ownership
All intellectual property including campaign strategies, content, ad copy, scripts, and creatives developed by Movvco remains the property of Movvco unless explicitly transferred.
Upon full payment, specific IP rights can be assigned in writing.
7.2. Restrictions
Clients may not replicate, modify, or resell any IP without prior written permission.
7.3. Trademarks and Logos
Use of Movvco name, trademarks, or logos requires written permission.
8. Confidentiality
Both parties agree to maintain strict confidentiality regarding any proprietary or sensitive information shared.
This clause survives the termination of the agreement.
9. Data Protection & Privacy
We will process personal data in accordance with our Privacy Policy.
Clients are responsible for ensuring that their data sharing complies with applicable data protection laws.
Lead data obtained through campaigns is strictly for the client’s internal use only and must not be sold or shared without consent.
10. Service Limitations & Disclaimers
10.1. No Guarantee of Results
Digital marketing inherently involves variables beyond our control (platform algorithm changes, market shifts, etc.).
Movvco does not guarantee specific leads, conversions, sales, or revenues unless stated in a signed performance-based agreement.
10.2. Service Interruptions
We will strive for service continuity but are not liable for interruptions caused by third-party platforms, technical failures, or force majeure events.
10.3. Force Majeure
Neither party shall be held liable for delays or failures due to events beyond reasonable control including acts of God, natural disasters, political unrest, cyberattacks, pandemics, etc.
11. Limitation of Liability
Movvco’s total liability will be limited to the total amount paid by the client in the preceding 2 months.
We will not be liable for any indirect, incidental, consequential, punitive, or special damages, including loss of profits, business interruption, reputational damage, etc.
12. Indemnification
Clients agree to indemnify, defend, and hold harmless Movvco, its employees, contractors, and affiliates against any claims, losses, or damages arising out of:
Breach of these Terms.
Violation of any law or third-party rights.
Improper use of services.
13. Term & Termination
Either party may terminate the agreement with 30 days written notice.
Movvco may suspend or terminate services immediately if the client:
Breaches these Terms.
Fails to make payments.
Engages in unlawful activities.
Upon termination:
All outstanding payments become due.
All access and rights granted shall be revoked.
Data may be deleted unless otherwise requested in writing.
14. Dispute Resolution
14.1. Informal Resolution
Parties agree to first attempt informal resolution via discussion within 15 business days.
14.2. Mediation/Arbitration
If unresolved, disputes shall be resolved via binding arbitration under the Dubai International Arbitration Centre (DIAC) rules.
Language of arbitration: English
14.3. Jurisdiction and Governing Law
This Agreement shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions, unless otherwise explicitly agreed in writing by both parties.
The parties hereby agree that any dispute, claim, or controversy arising out of or relating to this Agreement, including but not limited to the interpretation, breach, termination, or validity thereof, shall be subject to the exclusive jurisdiction of the competent courts located in Kerala, India. Unless the parties mutually agree in writing to resolve the dispute under:
Arbitration under the Dubai International Arbitration Centre (DIAC) rules, or
Arbitration under the Singapore International Arbitration Centre (SIAC) rules, or
Any other mutually agreed neutral jurisdiction.
In any case, the language of arbitration shall be English.
Nothing in this clause shall prevent either party from seeking injunctive relief, interim orders, or equitable remedies in any jurisdiction where such relief is necessary.
The Client acknowledges that it is their responsibility to ensure compliance with all local laws applicable to their advertising campaigns, and Movvco disclaims all liability arising from the Client’s failure to adhere to such regulations in their jurisdiction.
15. Governing Law & Compliance
Clients are solely responsible for ensuring their campaigns comply with all local advertising, data protection, and business laws.
Movvco disclaims all liability for campaigns run in jurisdictions with strict advertising regulations (e.g., medical, financial, crypto, gambling).
16. Modifications
Movvco reserves the right to update these Terms at any time. Continued use of services constitutes acceptance of any revised terms.
17. Third-Party Tools, Integrations, and Links
Our services may integrate third-party tools or platforms. Movvco is not responsible for the content, security, or availability of such third-party services.
18. Entire Agreement
These Terms, along with any signed service agreements and our Privacy Policy, constitute the entire agreement between you and Movvco.
19. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at support@movvco.com
By working with Movvco, you agree to these Terms and Conditions.